FAQs
How long will my order take to arrive?
We aim to ensure all domestic orders arrive within 1-3 working days and overseas orders within 6-12 working days. Please note that bank holidays and weekends are not included in our turnaround time.
How can I pay for my order?
We accept payment via debit card, credit card & PayPal.
Which currencies do you accept?
We accept payment in the following currencies - AUD, EUR, GBP, IDR, SGD and USD.
Can I change my order?
Please contact us within 2hrs of placing your order on info@themariposacollection.com should you wish to amend your order details.
Do you ship overseas?
All of our items are available for free worldwide shipping.
Will I receive an email confirmation?
The Mariposa Collection will send you an automatic email notification to confirm receipt of your order.
I have received my order and it is incorrect or damaged.
Please email us on info@themariposacollection.com with the details of all damaged or incorrect items and we will make sure to resolve the issue as soon as we can.