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FAQs

How long will my order take to arrive?

We aim to ensure all domestic orders arrive within 1-3 working days and overseas orders within 6-12 working days. Please note that bank holidays and weekends are not included in our turnaround time. 

How can I pay for my order?

We accept payment via debit card, credit card & PayPal.

Which currencies do you accept?

We accept payment in the following currencies - AUD, CAD, EUR, GBP, HKD, NZD, SGD and USD.

 Can I change my order?

Please contact us within 2hrs of placing your order on info@themariposacollection.com should you wish to amend your order details.

Do you ship overseas?

All of our items are available for free worldwide shipping.

Will I receive an email confirmation?

The Mariposa Collection will send you an automatic email notification to confirm receipt of your order.

I have received my order and it is incorrect or damaged.

Please email us on info@themariposacollection.com with the details of all damaged or incorrect items and we will make sure to resolve the issue as soon as we can.

 

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